FAQ

FREQUENTLY ASKED QUESTIONS

DO I NEED TO SET UP AN ACCOUNT TO PLACE AN ORDER?

You can shop at restycle without creating an account.

However, register with us and you’ll be able to enjoy the following benefits:

Track your orders and review past purchases
Add sold out items and products you love to your Wish List
Save your address and card details so you can shop even quicker next time

IS MY PERSONAL INFORMATION KEPT PRIVATE?
Please be assured that your personal information is kept private and confidential, and at no point will we share it with a third party. For more information, please read our Privacy Policy in full.

WHAT PAYMENT METHODS DOES RESTYCLE ACCEPT AND IS IT SAFE TO USE MY CREDIT CARD ONLINE?
We accept Visa, MasterCard, American Express,Discover and debit cards. All payments are processed through a secure checkout system provided by Paypal

First-time orders must also be sent to the cardholder’s billing address or work address. This process is not only for your security but so we can verify your details independently. To ensure that you don’t experience any delays to your order, please make sure all your details are entered correctly.

If you would prefer to place an order by telephone, you can call Customer Care at 1 888-262-7797, 24 hours a day, seven days a week.

WHEN WILL MY ORDER SHIP?
Most orders ship within 2 business days of purchase. 
As soon as your order ships you will receive an email confirmation to the email address you entered on your order. If for some reason, you did not receive an email, please check your spam folder and add Sales@restycle.com to your safe sender list.